Commitment to Your Privacy
At FreshStart, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.freshstartireland.ie] and use our services. Please read this policy carefully to understand our practices regarding your data.
1. Information We Collect
We may collect personal information from you in various ways, including when you visit our website, fill out a contact form or enquiry form, subscribe to our newsletter, or communicate with us via email or phone. The types of personal information we may collect include:
- Contact Information: Name, email address, postal address, telephone number.
- Financial Information: Details related to your debt situation, income, and expenses, which are necessary for assessing your eligibility for debt solutions.
- Technical Data: IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data: Information about how you use our website, products, and services.
2. How We Use Your Information
We use the information we collect for various purposes, including providing and maintaining our services, responding to your inquiries, assessing your eligibility for debt relief solutions, and connecting you with Personal Insolvency Practitioners (PIPs) or other relevant experts. We may also use your information to improve our website and services, and to monitor and analyze usage and trends to improve your experience.
3. Disclosure of Your Information
We may disclose your personal information to third parties in the following circumstances: to service providers who assist us in operating our website, to Personal Insolvency Practitioners (PIPs) with your explicit consent, for legal reasons if required by law, or in the event of a business transfer. We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
4. Data Security
We have implemented appropriate technical and organizational security measures designed to protect your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Data Protection Rights
Under Irish and EU data protection law, you have certain rights regarding your personal data, including the right to access, rectification, erasure, restrict processing, object to processing, and data portability. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the details provided in the "Contact Us" section.
6. Cookies
Our website may use cookies to enhance your experience. Cookies are small text files placed on your device to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. You can set your browser not to accept cookies, though some of our website features may not function as a result.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us via email at info@freshstartireland.ie or by phone at +353 1 123 4567.
This Privacy Policy was last updated on April 15, 2026.